一

　　Good afternoon.Welcome to the Yunshan Hotel.May i help you,sir

　　下午好。欢迎来到云山饭店。先生需要我帮忙吗

　　Yes.Id like to check in,please.

　　是的，我想登记入住。

　　Certainly,sir.May i have your name,please

　　好的，先生请告诉我你的姓名

　　Yes,its Charlie White.

　　查理怀特

　　Do you have a reservation with us,sir

　　先生，有向我们预订吗

　　Yes,for tonight.

　　是的，今晚

　　Just a moment,please.Ill check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please

　　请等一下。我查一下我们的预定记录。。。让您久等了。先生，你预定的是一个单人间，住3晚。请您填写登记表，好吗

　　Sure.

　　好的

　　May i confirm your departure date

　　我想确认你的离开日期

　　Yes,I should be leaving on the 8th.

　　恩，我应该在8号离开

　　How would you like to make payment

　　请问你想怎么付款

　　By Visa Card.

　　Visa 卡

　　May i take a print of the card,pleaseThank you,sir.Your room is 888 on the 8th Floor.Just a moment please.A bellman will show you to your room.I hope you will enjoy your stay here.

　　我能刷卡了吗谢谢。你的房间在8楼888号。请稍等片刻。阿贝尔的人会告诉你你的房间，希望你能在这里过得愉快

　　On October 2nd, Steven checks in.

　　十月二号，史蒂文入住宾馆。

　　Clerk: Good afternoon. Can I help you

　　职员：下午好，请问您有什么需要

　　Steven: Yes, I would like to check in.

　　史蒂文：我要入住。

　　Clerk: Do you have a reservation

　　职员：您有预订吗

　　Steven: Yes, my name is Steven Smith. I have a reservation from October 2nd to October6th. I called last week.

　　史蒂文：是的，我叫史蒂文史密斯，预订了10月2日到10日的房间。我上周打的电话。

　　Clerk: Wait a moment, please. Oh, yes, Steven Smith. Its for a single room with a bath. Is thatright

　　职员：请稍等。是的，史蒂文史密斯。您订的是带浴室的单人间，对吧

　　Steven: Yes, thats right.

　　史蒂文：是的。

　　Clerk: Now, Mr. Smith, could you fill out this registration form, please

　　职员：史密斯先生，现在请您填一下这个登记表格好吗

　　Steven: OK. By the way. Where is the restaurant

　　史蒂文：好的。顺便问一下，餐厅在哪里

　　Clerk: The restaurant is on the second floor. Here is the key to your room. Its on the 6thfloor, room 609. The elevator is over there. And we also have a cafeteria on the top floor, ifyou would like something to drink, you can also call room service.

　　职员：餐厅在2楼。这是您房间的钥匙。您的房间在6楼，609房间，电梯在那边。我们在顶层还有一个自助餐厅，如果你想喝点什么，也可以拨打房间服务电话。

　　Steven: Thank you.

　　史蒂文：谢谢你.

　　R:Good afternoon,Sir and Madam.May I help you

　　下午好,先生夫人,需要我帮忙吗

　　G:Good afternoon,Im Jack Wilson.My wife and I have just arrived.Wed like to have a room at your hotel for tonight.

　　下午好,我是杰克威尔逊.我和我的妻子刚刚抵达我们需要今晚在旅店住一晚

　　R:Welcome to our hotel.Have you made any reservations

　　欢迎来到我们旅馆,你有预约吗

　　G:Im afraid not.Could you arrange a twin-bed room with a bath for us

　　恐怕没有.你能安排一个可以洗澡的双人床房间吗

　　R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.

　　请等一下.哦,可以用1111室,它临黄浦江的景色 .

　　G:Great,lll take it.How much do you charge

　　太好了,我定了,多少钱

　　R:RMB 720 Yuan

　　720元

　　G:OK

　　好的

　　R:Please show me your passports and fill in this registration form.

　　请让我看看你的护照,并填写登记表.

　　G:Ill take care of it.

　　我会搞定的.

　　R:Thank you.Would you please pay RMB 1500 Yuan as deposit

　　需要付1500元.

　　G:Here you are

　　给你

　　R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope youll enjoy your stay with us.

　　这是收据,这是1111房间的钥匙和房卡.侍者将带您和您的行李去你的房间.我希望您能在这里过得愉快.

　　G:Thats very kind of you.